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Customer Support

Helpdesk Operator

Average gross salary in Burkina Faso is
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80% of people earn:
166K - 304K CFA
10% earn less lthan 166K CFA
10% earns more than 304K CFA

Salaries in the survey are expressed in gross.

Based on the Burkinafaso.paylab.com salary survey, 80% of people on the Helpdesk Operator position in the Burkina Faso earn between 166,347 CFA and 303,638 CFA monthly net.

10% of employees earn less than 166,347 CFA and 10% of people earn more than 303,638 CFA.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Connecting telephone calls.
  • Operating telephone and fax lines.
  • Providing information about the services of the company over the telephone.
  • Providing technical support and solving specific customer problems over the telephone or online.
  • Handling claims and special requirements from customers.
  • Keeping records on customer requirements and claims of provided services.

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Helpdesk Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

487. place

Women representation in position

n/a

Average age of respondent by position

n/a

655. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

89,844 - 183,745 CFA

488. place

Official

Public Administration, Self-governance

Salary group 2

151,103 - 322,888 CFA

487. place

Helpdesk Operator

Customer Support

Salary group 2

166,347 - 303,638 CFA

486. place

Printer

Journalism, Printing Arts & Media

Salary group 2

169,684 - 299,716 CFA

1. place

Chief Executive Officer

Top Management

Salary group 3

334,721 - 1,829,649 CFA

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