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Management

Head of Customer Support

Average gross salary in Burkina Faso is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
158K - 608K CFA
10% earn less lthan 158K CFA
10% earns more than 608K CFA

Salaries in the survey are expressed in gross.

Based on the Burkinafaso.paylab.com salary survey, 80% of people on the Head of Customer Support position in the Burkina Faso earn between 158,474 CFA and 607,935 CFA monthly net.

10% of employees earn less than 158,474 CFA and 10% of people earn more than 607,935 CFA.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

154. place

Women representation in position

n/a

Average age of respondent by position

n/a

654. place

Account Manager

Banking

Salary group 1

68,928 - 206,809 CFA

155. place

Car Wash Worker

Service Industries

Salary group 2

273,945 - 452,283 CFA

154. place

Head of Customer Support

Management

Salary group 2

158,474 - 607,935 CFA

153. place

Product Marketing Manager

Commerce

Salary group 2

210,525 - 535,359 CFA

1. place

Chief Executive Officer

Top Management

Salary group 3

353,603 - 1,749,437 CFA

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