Description of job position
- Managing and controlling employees at the complaints department.
- Handling difficult customer complaints to their general satisfaction.
- Preparation of documents for a possible attempt at conciliation and litigation with customers or suppliers.
- Analysing the causes of difficult complaints.
- Proposing appropriate measures to avoid complaints.
The most common career path of an employee
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Position Returns Department Manager - Management in the labour market
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the job position takes
Women representation in position
Average age of respondent by position
655. place
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