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Management

Call Centre Manager

Average gross salary in Burkina Faso is
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80% of people earn:
3,721 - 14,670 USD
10% earn less lthan 3,721 USD
10% earns more than 14,670 USD

Salaries in the survey are expressed in gross.

Based on the Burkinafaso.paylab.com salary survey, 80% of people on the Call Centre Manager position in the Burkina Faso earn between 3,721 USD and 14,670 USD annually net.

10% of employees earn less than 3,721 USD and 10% of people earn more than 14,670 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for recruiting and selecting new employees.
  • Scheduling work shifts of supervisors and call centre operators.
  • Managing, coordinating, checking and motivating subordinate employees.
  • Setting up key performance indicators (KPIs) of the team.
  • Proposing changes of procedures, processes, etc.

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Centre Manager - Management in the labour market

In the salary ranking,
the job position takes

75. place

Women representation in position

n/a

Average age of respondent by position

n/a

655. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

1,826 - 3,734 USD

76. place

Mechanization Manager

Mechanical Engineering

Salary group 2

4,626 - 13,284 USD

75. place

Call Centre Manager

Management

Salary group 2

3,721 - 14,670 USD

74. place

Operations Manager

Top Management

Salary group 2

3,329 - 15,261 USD

1. place

Chief Executive Officer

Top Management

Salary group 3

6,802 - 37,182 USD

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