Description of job position
- Responsibility for recruiting and selecting new employees.
- Scheduling work shifts of supervisors and call centre operators.
- Managing, coordinating, checking and motivating subordinate employees.
- Setting up key performance indicators (KPIs) of the team.
- Proposing changes of procedures, processes, etc.
The most common career path of an employee
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Position Call Centre Manager - Management in the labour market
In the salary ranking,
the job position takes
Women representation in position
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